It took Chacos 15 attempts to succeed, so perseverance is key to recovering your system.

Unfortunately, Chacos noted that pushing the power button during the BIOS options would turn off the system and at the Windows spinning circle only lead to a black screen. The trick is to hit the power button right after the BIOS options disappear but before the Windows circle. However, it may not be easy to get there.Īccording to Chacos, AMD recommended hitting the power button to force Windows into automatic recovery. Windows recovery mode is the answer for those unlucky users that have already gone down this road. AMD could adopt a similar strategy to ensure that Windows Update and the Adrenalin software don't perform a parallel installation. AMD believes it's an uncommon bug, but we don't recommend taking any chances until the chipmaker provides a final solution.ĭDU, for example, has a specific option that prevents Windows Update from downloading drivers when the program is running. Also, for good measure, disable or pause your Windows updates before installing the Adrenalin drivers. However, the feature is currently borked on AMD's Adrenalin drivers, so heed the company's advice and make sure you untick the 'Factory Reset' option before installation. It's good practice to always do a clean install of your display drivers with every update. It's the reason why some users prefer to disable automatic driver updates. It has been an issue with all sorts of other drivers for quite some time. Windows shouldn't be updating a driver of any kind if there's a current installation in progress. However, you can argue that it's a Windows bug, not an AMD bug. Judging from AMD's statement, the software has a flaw that appears to conflict with Windows Update. We are committed to resolve issues as quickly as possible and strongly encourage users to submit issues with AMD Software: Adrenalin Edition via the Bug Report Tool,' one AMD spokesperson told PCWorld. We recommend users ensure all system updates are applied or paused before installing the driver, and that the 'Factory Reset' option is unchecked during the AMD driver installation process. 'We have reproduced an issue that can occur in an extremely small number of instances if a PC update occurs during the installation of AMD Software: Adrenalin Edition, and we are actively investigating.

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